Symmetricom’s breakthrough QoE and QoS monitoring products enable carriers, Internet service providers and cable MSOs to understand how their actual video service quality is perceived by end-users. Knowing in real-time the quality of the video offerings end-to-end is critical for assuring customer satisfaction and avoiding churn. Symmetricom combines both content and network (QoS) impairment data to determine what types of video quality issues customers are experiencing as well as diagnose the cause of the quality issues.