5 Technical Asistance Center (TAC)

As an advanced telecommunication company, LWSB has the resources to give an excellent service and to assist with all aspects of communication solutions by its technical staffs fully dedicated to provide first class support to customers.

...Total Care...

What it really means

Functionality of Technical Asistant Center (TAC)

            • Help-desk service

                              - fast
                              - reliable response
                              - on-call assist

            • Service maintenance agreement

                             - predictable cost of ownership
                             - always updated functionality

            • Daily maintenance 

                             - repair
                             - updates
                             - performance verification

            • Theory combined with hands-on

            • Training

                             - regional customer training programs

We provide:

• Extended Warranty
• Service Maintenance Agreement
• Training
• Repair
• Update
• Calibration

Our vision is to be a leading supplier in the field. Due to that our Technical Assistance Center are up-to-date with latest information on the technologies  to give the best possible support. To ensure that, our TAC have complete and sufficient information, our database management system that can give the information from inquiries and problem history. TAC gives fast, convenient and highly competent servicing.

Any inquiries, kindly contact :

                    Technical Assistance Center, TAC

                      No. 20 & 20 A, Jalan Timun E,

                  24/E, Section 24,

                   40200 Shah Alam,

                 Selangor, MALAYSIA

                 Tel : +603-5549 4522

                  Fax : +603-5549 4523

                   E-mail : tac@lotuswest.com.my